Click each step to see the action. You can also click the picture or use the arrow keys.

  • Resetting modem, Steve to its original factory settings might be necessary when your modem does not appear to be working properly. Resetting Steve will erase all personalized settings.
  • 1. Press and hold the Reset button on the side.
  • 2. The Power light will flash red 5 times to indicate the process has started.
  • 3. Open a web browser and follow the online instructions.