Click each step to see the action. You can also click the picture or use the arrow keys.

  • Performing a speed test from your Valérie modem is the most accurate way to measure the Internet speeds Virgin Mobile is delivering to your home.
  • 1. Open a web browser.
  • 2. Type http://valerie (or 192.168.2.1) in your web address bar, and then press Enter on your keyboard.
  • 3. Click SPEED TEST.
  • 4. If prompted, enter your administrator password. Unless you’ve changed it, the default password is “admin”. Click Log in.
  • 5. Select Block all local network activity to temporarily disable network activity that could impact your speed test results.
  • 6. Click Start test.
  • 7. Heads Up! Your Home Internet service will be interrupted during the speed test. Click Continue.
  • 8. Wait for the speed test to be completed.
  • 9. Review the results… If you selected to block all local network activity, the measured download speed should be approximately equal to the Internet service you signed up for.